Return and Refund Policy
Effective date: August 5, 2026
Thank you for shopping with Greenery Office Interiors Inc. Please review this policy carefully before placing an order.
All Sales Are Final
All purchases are final. We do not accept returns or exchanges and do not provide refunds for change of mind, accidental orders, incorrect selections, or items that are no longer wanted.
Please confirm the product, quantity, price and pickup arrangements before completing your purchase.
Cancellations and Changes
Orders cannot be cancelled, changed or refunded after they have been placed. Preparation or sourcing of products may begin immediately after an order is received.
Pickup Only
Products purchased through our online store are available for pickup only. Shipping and delivery are not included.
Orders must be collected from:
Greenery Office Interiors Inc.
6912 Farrell Road SE
Calgary, Alberta T2H 0T1
Pickup instructions and availability will be communicated after the order is placed. Customers may be asked to provide their order confirmation and identification when collecting an order.
Failure to collect an order does not qualify the order for a refund. Please contact us as soon as possible if you are unable to collect your order as arranged.
Flowers, Plants and Natural Products
Flowers, plants and other natural products may vary in colour, size, shape and appearance. These natural variations are not considered defects.
Product photographs are provided as representative examples. The exact appearance of the product received may vary depending on seasonal availability and the natural characteristics of the materials.
Inspecting Your Order
Customers should inspect their order at the time of pickup. If Greenery supplied the wrong product, or an item appears damaged or defective when presented for pickup, please notify a staff member before leaving so the matter can be reviewed.
Exceptions Required by Law
Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable consumer-protection legislation.
If Greenery is unable to supply a purchased product, Greenery may offer an appropriate replacement or issue a refund for the unavailable item.
Contact Us
Questions about an order or this policy can be directed to:
Greenery Office Interiors Inc.
Email: plants@greenery.ca
Phone: 403-607-7777
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